Meet the Team at Dylan Hotel

Gráinne’s story has been deeply entwined with Dylan since 2006. A career highlight has been the renovation works done on the lobby, bars and restaurant in 2019, which she believes has shaped the hotel for years to come. Her eagle-eye for great design has seen her assemble a collection of remarkable one-off pieces around the hotel, either sourced directly from wonderful Irish artists and craftsmen or found at auction. Her favourite thing is watching her team excel. “Seeing a superstar employee move up through the ranks is fantastic and it’s a great feeling assisting them with their career progression.”

Michelle’s upbeat and inclusive attitude makes her an ideal fit for the Dylan family. Joining the team in 2021 as Sales & Marketing Director, she brings her warmth and trademark energy to all aspects of hotel life. With a CV that includes time at Four Seasons Hotels & Resorts, Michelle comes with exceptional training and an appreciation for luxury hospitality and 5-star service. When not travelling to represent Dylan internationally, one of the favourite parts of her job is exceeding guest’s expectations. “Sometimes the smallest touches bring the most joy.”