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FAQ

How many floors and guest rooms does your hotel have?

Dylan Hotel has three floors and 44 luxurious guestrooms.

Do you have smoking and non-smoking floors?

Dylan Hotel is a non-smoking hotel. However some Style rooms have balconies where smoking is permitted. 

How many guests can a standard room accommodate?

Our standard Luxury rooms hold up to 2 people. Our Style rooms and Experience Suites  can accommodate up to 3 people by placing a rollaway bed in the room.  There is a sur charge for an extra bed please contact reservations@dylan.ie to check availability or call 01 6603000

Do you have guest rooms with double beds?

Our guest rooms are outfitted with one king size or one queen size bed. For those traveling with 3 or more guests, but wish to stay in the same room, please inquire about placing an extra bed in your room.

Do you have guest rooms with twin beds?

We have a limited number of twin bedded rooms, please contact our reservations department on reservations@dylan.ie to check availability or call 01 6603000

Do you provide cots?

Cots are available upon request at no extra charge

Do you provide a baby sitting service?

Yes, please contact our Welcome Team at justask@dylan.ie for more information?

Do your guestrooms have a table and desk suitable for meetings with clients?

Our guestrooms were designed for luxury and comfort with a focus on fulfilling your residential needs. There is a desk area for your personal use, but for small and more formal client meetings, we would recommend meeting in the Library or Lounge areas

Do you have a guestroom that is big enough to hold a small meeting or conference?

Whether you’re planning a small meeting for 2 or a conference for 40, our Meeting & Special Events team can work with you to arrange every detail, including selecting the perfect space to hold your meeting or conference. Please call 01 660 3000 or email reservations@dylan.ie

QUESTIONS ABOUT HOTEL PROCEDURES:

What time is check-in?

Our standard check-in time is 3pm.

What time is check-out?

Our standard check-out time is 12 noon.

Can I request a late check-out?

Late check-out is based upon availability and is subject to additional charges.

Can I store my luggage for the day once I’ve checked out of the hotel?

Yes, we provide complimentary luggage storage for up to 24 hours from the time you check-out.

Who should I contact to book a small or a big group?

To book groups of any size, please contact our Reservations Department by email reservations@dylan.ie or by phone 01 6603000

Who should I contact regarding a missing item?

Please call our general number 01 6603000 and our Welcome Team will assist you.

QUESTIONS ABOUT OUR GUEST AMENITIES AND SERVICES:

What are the complimentary guest amenities offered by the hotel?

Our complimentary amenities include fitness center, wireless high-speed Internet access, iPods, personal safes, REN toiletries

Are you a pet friendly hotel? If so, what kinds of pets do you allow?

Yes! Humans aren’t the only guests treated to all the luxuries that our Dublin hotel provides. We allow domesticated pets that are trained and well-behaved.

What are the pet amenities and services offered by the hotel?

Upon request, we can have your guestroom set up with pet bed, food and water bowls, and treats -- at no extra cost. We also loan pet beds , food and water bowls.  We can also arrange for dog walkers, pet spas (all grooming done off property) and veterinary care through our Concierge team.
*Please note that except for seeing eye-dogs, or any health related assistance, all pets are prohibited from entering the restaurants and bars due to health codes.

Do you have wireless high speed Internet access?

Yes, Dylan Hotel offers complimentary high speed Internet access

What is the most convenient parking at the Dylan Hotel?

Our valet service is located directly in front of the hotel. Simply drop off your car, and we will arrange for parking in a nearby garage. Valet service charges of €20.00 are based on 24 hour periods. Parking is available for non-resident on St. Mary’s Road opposite the hotel on a pay and display basis. Monday to Saturday 7am to 7pm from €2.60 per hour Sunday all day - Free.

Do you have a fitness center?

Our complimentary fitness center offers the latest in cardiovascular machines.  There are swimming pool facilities within walking distance from the hotel. Please contact the Concierge team for more details or to arrange an appointment.

Do you have a pool?

We do not have an on-site pool.  There are swimming pool facilities within walking distance from the hotel. Please contact the Concierge team for more details or to arrange an appointment.

Do you have a Spa?

We do not have an on-site spa.  Our dedicated Concierge team can arrange in room treatments.  There are also spas in the local area minutes away from the hotel.  Please contact our concierge for further details on concierge@dylan.ie or call 01 6603000