Guest Service Response
Whatever your need, it’s yours. Our professional Welcome Team is trained to turn visitor wishes into direct service. They rest only when you do.
In one of the most dynamic cities in Europe knowing the inside track can be priceless. The Concierge team at the Dylan Hotel doesn’t just understand the Dublin scene, but is also a part of it. From the latest restaurants to the best clubs, chic shops to new art exhibitions, tickets to the most exciting shows you can bet that if it’s recommended by our Concierge team, it’s a guaranteed hit.
By day, the Concierge also plans city excursions, assisting in arranging transportation, tours, personal shopping, salon & spa services, childcare, pet care, and more.
What to do & see, eat & drink, shop & visit : Dylan Magazine is a visual extension of Dylan's five star Concierge Service. Located in each guest room, this complimentary insider guide to Dublin will help you get to know & love the Dublin we do.
Check-out time is at noon, but guests in a rush can order an express check-out through our Welcome Team. You may leave the key in the room on your way out, and a copy of your bill will be mailed to the address we have on file or e-mailed to you, at your preference.
Laundry, dry cleaning, and pressing services are available daily. Items turned in to Guest Services by 9 a.m. will be returned by 6 p.m. A list of laundry instructions and options is located in your guest room.
We like to see you at Dylan hotel Dublin, that is why our frequent guest program is designed to offer ease of use. With each stay you automatically receive exclusive rewards from iPrefer. To enroll, simply fill out a iPrefer form available at reception.
For guests who drive, this Aviva Stadium hotel offers premier valet parking in a secured carpark. Cost is €20.00 for 24 hours. For enquiries, please contact the Concierge.
Taxi & Car Service
Taxis are available at the main entrance of the hotel. Dylan Concierge Team assist all hotel guests in hailing a taxi. Please contact the Concierge to arrange for car rental, car service, or limousine service. Train, tram and bus maps are also available at the Concierge desk for those in need of transportation anywhere at any time.
Humans aren’t the only guests treated to all the luxuries that the city provides. The dog-friendly Dylan Hotel has designed a program of amenities and services to ensure its four-legged guests feel right at home, including pet beds, treats and water dishes. The supplement per night per dog is €100.00
Dublin city isn’t just for adults. For guests traveling with newborns, babies, and toddlers, the complimentary Dylan Babies program makes stays much more enjoyable. The unique program allows parents to have their guest room specially customized with cribs
Sometimes Dublin is all about the kids. For guests traveling with older children (ages 3-12), the Dylan Kids program focuses on the needs of our younger travelers, as well as their parents. Ask Concierge for details on theatre, shopping & outdoor activities for children. Dylan can provide roll out beds for our little residents.
iPod Walking Tour Program
Like any capital city, Dublin is defined by it’s culture and history so is Dylan. Our signature iPod provides guests with a selection of walking tours of Georgian Dublin. Our iPods are also pre-programmed with a variety of music and playlists curated by Colin Brown, this top Dublin City hotels Creative Director. All iPods are provided upon request and based on availability.
Dylan knows the value of work—and the importance of keeping up to speed. Our Business Butlers offer an efficient secretarial service including typing, faxing, printing and photocopying . Laptop, mobile phone hire and conference call facilities are also available to meet the needs of all business travelers.
Our fitness room is open 7am – 10pm every day of the week and offers a variety of exercise equipment that includes a treadmill, cross trainer, exercise bike, an overhead television and iPods on loan to provide entertainment and perhaps motivation. (cardiovascular machines only)
24 Hour In-Room Dining
Our Executive Chef has created an in-room menu that offers a delicious selection of snacks, drinks, and main courses for any appetite at any hour. Small plates, large plates, sandwiches, gourmet pizzas, and more are delivered straight from the kitchen to your room day or night.